Taylor & Hart Reviews

I'm really satisfied with the customer support and the quality of the items. Thanks a bunch!

T&H, what can I say? From my very first interaction, the crew was amazing. I was looking to purchase a lab-grown option and was a bit conflicted, but the team answered all my questions about the differences.

I was unsure about which design to choose, and they really walked me through the options until I found the one that felt just right.

Everything was straightforward from beginning to end, and I was kept updated the whole time. Honestly, I’d say T&H has provided me with the best customer service I’ve ever experienced.

There were never any unclear details regarding pricing, warranty, or the aftercare we’d get if any problems popped up. Not that we’ve had any issues.

Scheduling a resize was super easy, and the ring came back in perfect condition, way quicker than they initially mentioned.

Big thanks to the entire team! Everyone keeps raving about my partner's ring; it’s stunning and such high quality!

Emily is just fantastic! Right from the start, she was super patient and supportive! I had a ton of ideas and designs swirling in my head for my ring, and she was a huge help by sharing various pictures of designs and stones that brought my vision to life. Besides our online video chats and emails, we even had a face-to-face consultation that really helped me nail down my engagement ring choice. My ring showed up right on schedule, just as I requested, and it looked absolutely stunning! Emily and her team kept me in the loop the whole way. All in all, I'm really happy not just with the incredible customer service but also with how everything turned out! Big thanks to you, Emily!!

I was really blown away by the Diamond & Gemstone Specialist at Taylor & Hart who assisted me while I was on the hunt for an engagement ring. This Specialist was super helpful in sharing details about the diamond's features and how it stacked up against other similar options. What really stood out to me was how quickly they got back to me with answers. The Specialist replied on the same day, often multiple times, and always seemed genuinely eager to help me find the perfect ring.

The quality is truly unmatched; sure, you could spend more on a well-known brand, but honestly, you ain't getting much extra for your bucks. T&H also provides platinum settings, which is something not many other jewelers offer.

I'm really pleased with my buy, and the customer service has been fantastic.

I spoke with Emily about the wedding band I was interested in. I asked for some pictures since I couldn't make it to the showroom to see the ring in person. The photos were sent right away, showing the ring from every angle next to the engagement ring.

The customer service was amazing, responding to my email questions promptly and offering solid advice. They consistently kept me informed about everything, and the delivery showed up right on time.

Fantastic assistance from start to finish, the team was incredibly quick to respond and provided excellent guidance to help create the ideal ring.

At first, I was a bit worried about buying something like this online, but thanks to the awesome visual tools on the Taylor and Hart site and the numerous photos of sample rings, I felt at ease throughout the whole experience. The final product turned out just as I had hoped—maybe even better than what I had imagined from the visualizations.

Taylor & Hart were super helpful in my quest for the ideal engagement ring. I had quite a bit of back-and-forth with them during the whole process, and they were always professional and supportive. My fiancée was thrilled with how it turned out, and we were pleased with both the quality and the cost. The service we've gotten after buying the ring has also been top-notch.

The team was super accommodating and flexible when it came to setting up the consultation. During the meeting, they went over every detail of the ring and offered us a bunch of samples, including various rings and different grades of diamonds. The rings turned out just like we envisioned and saw in the pictures. I’d totally suggest this to anyone looking.

Douglas was super helpful and really patient while I took my sweet time deciding on my ring. I kept changing my mind, but he stayed consistently awesome to make sure I received top-notch service. I can honestly say my fiancé is thrilled! This is a truly professional company that crafts beautiful designs. Big thanks to Douglas and the Taylor and Hart crew!

The team is super supportive and well-informed, ready to assist with any queries. Dalila, the person who assisted me, was always quick to respond to my concerns and questions, and I can't recommend her enough. Big thanks!

From beginning to end, the team was super helpful. Tayla did an awesome job putting together designs and choices, and my chats with Simeï were warm, supportive, and made me feel at ease about going ahead with ordering a ring. They both worked hard to simplify the process. The end result was gorgeous, and my (now) fiancé is absolutely thrilled with it! I can't recommend them enough.

The entire service from beginning to end is top-notch. Aline was super helpful and really knew her stuff all the way through. I'd suggest Taylor & Hart to anyone looking! The ring came out even more beautiful than I ever thought possible, and there's a genuine feeling of connection since you get to choose your own diamonds and design.

I've purchased an engagement ring along with both wedding bands from Taylor & Hart. Each transaction was a breeze, and their aftercare has been top-notch. I discovered that their selection of engagement rings is the finest I could find, plus the convenience of shopping online was a huge plus for keeping things under wraps. The wedding bands were custom-designed, and the whole process was smooth during our consultation. We shared our favorite design elements from other jewelers, and instead of being told to settle for less, they made exactly what we envisioned without any extra charges—it's all included in the service. I'm super thrilled and can't emphasize enough that this is the go-to spot for rings.